F. A. Q. - Frequently Asked Questions

Please ensure that you are using the latest software version. You can obtain the latest software from our webpage.

An Overview of the Questions

Question 1:
The NOXON finds my access point, but not my computer.

Question 2:
My access point (SSID) is not listed.

Question 3:
My NOXON sees several unknown access points.

Question 4:
My NOXON indicates that my network is encrypted.

Question 5:
Where can I find my WEP key?

Question 6:
I can't receive radio streams, or the update fails.

Question 7:
I'm playing a music file, but I can't hear anything.

Question 8:
The radio stream is interrupted suddenly.

Question 9:
Playback stops abruptly.

Question 10:
My computer/NOXON has found an unknown ad hoc network.

Question 11:
My computer cannot be found when switching from ad hoc to network mode (or back).

Question 12:
How can I make subsequent changes to my configurations?

Question 13:
How should I proceed with a manual IP configuration?

Question 14:
Can I check all of my settings?

Question 15:
I would like to set up another profile for a different location. Is that possible?

Question 16:
What's the maximum range?

Question 17:
Which file types does the NOXON support?

Question 18:
Is the data communication truly secure? Does the NOXON represent a security risk for my network?

Question 19:
Is it possible to read or view other data on my hard drive?

Question 20:
Which communication standards does the NOXON support?

Question 21:
What are the NOXON's power requirements?

Question 22:
Is wireless data communication a health hazard?

Question 1:
The NOXON finds my access point, but not my computer.

Answer 1:
1. Please ensure that Musicmatch is installed on your system and that the music server is enabled. Depending on the distance, it may take several seconds before your com-puter is listed in the NOXON.

2. You may have MAC address filtering enabled in your router. If so, enter the MAC ad-dress of the NOXON in your router configuration. The address can be found on the back of the NOXON.

3. Your router may be configured to use fixed IPs. If so, enter an IP address in both the NOXON and your router.

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Question 2:
My access point (SSID) is not listed.

Answer 2:
The NOXON can only find your access point if it is within range. Reduce the distance to the access point and try again.

Depending on the configuration of your router, your SSID may be hidden. If so, you must enter the SSID in the NOXON configuration menu manually.

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Question 3:
My NOXON sees several unknown access points.

Answer 3:
If multiple access points are within range—those of your neighbors, for example—the NOXON will list them. Select your own access point and continue with the installation.

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Question 4:
My NOXON indicates that my network is encrypted.

Answer 4:
Your network uses WEP encryption as protection against intruders. Enter your WEP key in the NOXON so that your network will recognize it as a user.

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Question 5:
Where can I find my WEP key?

Answer 5:
If you set the network up, you will have specified it yourself. Otherwise, contact your net-work administrator.

y

Question 6:
I can't receive radio streams, or the update fails.

Answer 6:
1. Your network may be using a proxy server that you have not entered in the configura-tion of your NOXON.

2. You cannot connect to the Internet. Your router must be configured so that you can es-tablish a connection to the Internet.

3. If you are using the NOXON with an ad hoc connection, your local computer must be connected to the Internet and must have Internet connection sharing enabled.

y

Question 7:
I'm playing a music file, but I can't hear anything.

Answer 7:
Either the NOXON is muted, or the volume is so low that you can't hear anything. Turn up the volume and/or press the Mute button. Ensure that the connected stereo or speaker system is powered up.

y

Question 8:
The radio stream is interrupted suddenly.

Answer 8:
You may have a throughput problem with your Internet connection. Sometimes the prob-lem is also with the station itself. Switch to a different station and try again.

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Question 9:
Playback stops abruptly.

Answer 9:
This may be due to a communication problem. It can be the result of radio interference, being out of range, or problems with your server or router. Reboot your system and try again.

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Question 10:
My computer/NOXON has found an unknown ad hoc network.

Answer 10:
An additional ad hoc network is in operation in your vicinity. Should you have problems with your configuration, please ensure that the option to automatically connect with non-preferred networks is disabled in the network settings. Disable and re-enable your net-work connection.

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Question 11:
My computer cannot be found when switching from ad hoc to network mode (or back).

Answer 11:
Restart the Musicmatch music server and your NOXON. Your computer will then be recog-nized again.

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Question 12:
How can I make subsequent changes to my configurations?

Answer 12:
Press the network button on your remote control to open the configuration menu, in which you can modify a wide range of settings.

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Question 13:
How should I proceed with a manual IP configuration?

Answer 13:
Press the “Network” button to open the configuration menu. Launch the wizard, select “Next” and select your access point as usual. The “Static IP address” option must be se-lected in the IP settings. In the next step, enter the IP address. Finish the setup with the proxy settings as usual and apply them.

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Question 14:
Can I check all of my settings?

Answer 14:
Yes, by selecting “Status” in the configuration menu. The full range of information and settings related to your current configuration is displayed here.

y

Question 15:
I would like to set up another profile for a different location. Is that possible?

Answer 15:
Yes, the “Profile selection” item is located in the configuration menu. You can create three personal profiles here that will be stored in the NOXON and which can be selected whenever you need them.

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Question 16:
What's the maximum range?

Answer 16:
Outdoors, the range is around 300 m. Walls and furniture reduce the range significantly indoors. The weather and barometric pressure is a further factor. The alignment of the an-tenna of your access point or network adapter is also important. Taking all of these factors into account, a range of 30-100 m should be possible indoors.

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Question 17:
Which file types does the NOXON support?

Answer 17:
NOXON plays MP3 and WMA files and supports M3U and PLS playlists.

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Question 18:
Is the data communication truly secure? Does the NOXON represent a security risk for my network?

Answer 18:
If your network is WEP-encrypted, data communication between it and the router will be just as secure as with any other client. The NOXON therefore does not represent a poten-tial point of attack for hackers.

y

Question 19:
Is it possible to read or view other data on my hard drive?

Answer 19:
No, the NOXON can only access data shared by the UPnP server. This is the sole route the NOXON can use for accessing your files, so nothing else on your computer will be visible or transferred.

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Question 20:
Which communication standards does the NOXON support?

Answer 20:
The NOXON supports IEEE 802.11b networks running at 11 Mbps, as well as IEEE 802.11g. The maximum transfer rate to the NOXON in a 802.11g network is 11 Mbps, but this has no effect on the speed of the rest of the network.

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Question 21:
What are the NOXON's power requirements?

Answer 21:
The NOXON requires an operating voltage of +9V DC at 500mA—which corresponds to the included power adapter.

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Question 22:
Is wireless data communication a health hazard?

Answer 22:
Due to its very low power levels, WLAN data communication is less critical than the radia-tion from cellphones. As it does with cellphone radiation, however, the density of the ra-diation and the nature of the room also play a role in this respect.

y

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